Responsible gambling

Gambling should be entertainment, not a way to make money. There is no reliable way to predict or control the outcome of a game, and losses are possible. Only gamble with money you can afford to lose without affecting essentials such as rent, bills, food or savings. If gambling is no longer enjoyable, it is okay to stop.

Set limits before you start

Decide on a spending budget and a time limit before you begin. Keep to both, whether you are ahead or behind, and do not increase your stakes to try to win back losses. Take regular breaks away from the screen. Avoid gambling when you feel low, stressed or upset, or after drinking alcohol, as these can make it harder to make considered decisions.

It may help to keep gambling separate from household money and never use credit or funds set aside for other commitments. If you reach your limit, stop for the day rather than making a new one in the moment.

Recognise when it is time to stop

Consider stepping away and seeking support if you notice that you are gambling for longer or spending more than you planned. Other warning signs can include borrowing money to gamble, hiding your gambling from people close to you, or repeatedly trying to recover what you have lost. You do not need to wait until these patterns feel severe before taking action.

Use tools to stay in control

Where available, set deposit and wagering limits in your account before gambling. You can also use an operator’s time-out or self-exclusion options to take a break or prevent access for a longer period. To add another barrier, use website-blocking tools on your device. These measures can support your decisions, but asking someone you trust or a support service for help can also be important.

Support in Australia

Free, confidential support is available in Australia. Gambling Help Online can be reached on 1800 858 858; its helpline operates 24 hours a day, seven days a week. BetStop is the National Self-Exclusion Register and can help people exclude themselves from online wagering services. For crisis support, contact Lifeline on 13 11 14.

You can contact these services for information or support for yourself, or if you are concerned about someone else. Reaching out is a practical step, and you can choose the kind of help that feels right for you.

Age requirement

Online casino services are intended for adults aged 18 years and older only. Anyone under 18 must not use online casino services or gamble. If you are under 18 and gambling is a concern, speak with a trusted adult or contact Lifeline on 13 11 14.